Managed IT Services
Overview of Managed IT Services
Every business owner or manager wants a stable and reliable computer network, and that’s where regular maintenance becomes a necessity. If you’re tired of costly and unpredictable repairs that put a drain on your time and bank account, then a managed service plan is for you. You’ll have a team of highly skilled engineers and computer network consultants servicing your business just like an in-house IT department would, but at a fraction of the cost. Our Managed Services offer comprehensive support and proactive management of your IT systems, ensuring that your critical infrastructure remains secure, up-to-date, and operational at all times.
Why pay a monthly fee for computer services?
Simply put, you’ll get better service, and you’ll save more money in the form of increased productivity and reduced downtime. Let’s face it; the “computer guy” you’ve been calling every time something breaks isn’t cutting it anymore. You need someone to be “proactive” and “on top” of things 24×7, not just someone you “hope” will answer your call when you’re in full panic mode because a computer crisis just happened. We use centralized monitoring, ticketing, and dispatch software to watch everything that happens on your network, and we fix things behind the scenes before they become major problems or disasters.
Our goal is to keep your computer network problem free at all times and to actually manage it in a proactive way. We include network security, proprietary antivirus, and anti-malware licenses for each of your users, so you don’t have to worry about “renewals” or “expired” software causing problems. We can also guarantee specific levels of response times because we’re always in the loop with what’s going on with your computer network.
Every business needs good IT support to succeed
Computers should work perfectly all the time, but as everyone knows this is not the reality. Technology has advanced so much that it’s easy to believe computers and networks never have problems. The truth is that your computer network is a complex collection of hardware and software, often from different manufacturers, communicating simultaneously at trillions of times per second, and under constant pressure from the demands of your applications, unwanted virus/spyware attacks, and the needs of their users. If you’re currently using a consultant who charges by the hour, you need to experience what a difference it makes to have a full range of network support that no single person can offer in order to succeed in today’s competitive marketplace.
Network Maintenance
Is your computer network setup properly? Is it even being maintained? The majority of networking problems, issues, and conflicts can be avoided with regular maintenance and hiring the right company with the right tools. As a small business, we understand that everything has to work without interruption, or profits are put at risk. In today’s highly connected world, every small business should have a team of certified professionals maintaining their computer network regularly.
Server Maintenance
For most companies, their servers are the engines that drive the entire business operation. So why do so many companies neglect to regularly maintain them? Many times a company installs a server, puts it into a closet, and forgets that it exists, until catastrophe strikes, and by then it’s too late.
It is critical that every business have a team of certified professionals that continuously monitor and maintain their servers, to avoid costly repairs, downtime, and lost profits.
Desktop Maintenance
Desktop computers are utilized on a daily basis to carry out tasks by staff within a business. When a workstation is down, so is the employee who uses it, and this can potentially cost a company more in lost profits and downtime than the workstation itself. Much like servers, they also require regular maintenance to prevent these situations. If you are not regularly maintaining your computer network and workstations it is not a question of IF it will cause a problem but WHEN.
Cloud and Office 365 Management
We manage all of your cloud applications and provide skilled support when it is needed most. The administrative burden of managing all of your cloud apps and Office 365 can be time consuming. This is where we come in and handle it all for you so you can focus on running your business.
Why Choose Managed Services with Link Up Technologies?
Hardware Monitoring and Maintenance:
Hardware failures can result in costly downtime and productivity losses. With our Managed Services, we monitor the health and performance of your hardware infrastructure, including servers, switches, routers, and storage devices. By detecting and addressing hardware issues proactively, we can prevent common problems from escalating into larger issues that cause downtime and disrupt your business operations.
Proactive Maintenance and Monitoring:
We take a proactive approach to IT management, continuously monitoring your systems, networks, and hardware for any signs of potential issues or vulnerabilities. Through real-time monitoring and alerts, we can identify and address issues before they escalate, minimizing downtime and disruptions to your business operations.
Security Management:
Ensuring the integrity and availability of your data is paramount. With our Managed Services, we handle the setup, monitoring, and maintenance of your backup and disaster recovery systems. We regularly perform backups, test restore procedures, and ensure that your data is securely stored and accessible in the event of a disaster or data loss incident.
Backup and Disaster Recovery:
Protecting your business from cyber threats is a top priority. Our Managed Services include the management and maintenance of your firewalls, antivirus software, and security patches. We ensure that your security software is up-to-date, your firewall configurations are optimized for maximum protection, and critical security patches and updates are promptly installed to mitigate the risk of cyber-attacks and data breaches.
Why can’t I just call you when I need you?
The reality is computer problems always happen at the worst possible times. You could be in the middle of preparing a big project or presentation and then out of nowhere your computer crashes. You need to have someone ready who is guaranteed to respond quickly. No one can predict when something bad will happen. The only thing you can be sure of is that it will at some point.
Think about this for a moment; If you’re currently paying an IT consultant “per hour”, they MAKE money every time your computer network breaks. Their response times are often not as good either, because they aren’t expecting your call, and they might even be too busy to help you because they’re with another client. Under our managed services plans, we LOSE money when your computer network breaks, or if we don’t respond quickly enough. Your costs stay the same each month so it is in our interest to make sure you don’t have problems.
How much does it cost?
Not as much as you might think. Ready to streamline your IT management and enhance the reliability and security of your IT infrastructure? Partner with us for comprehensive Managed Services tailored to your specific business needs. Our team of experienced professionals is here to provide proactive support, monitoring, and maintenance to keep your IT systems running smoothly and securely.
Contact us today to learn more and schedule a consultation.